LG TV Not Connecting To Wifi: Quick and Easy Fix

Are you frustrated that your LG TV is not connecting to WiFi? With their affordable price tags, LG smart TVs are a steal, but all the excitement of buying one will vanish into thin air once home if the device can’t even connect to the internet.

If your LG TV cannot connect to WiFi, try restarting the TV and router for a quick fix. If that does not solve the problem, check both devices, as a factory reset may be needed. 

Well, fret not if those measures fall short. In this post, we’re not leaving any stone unturned for you to have 13 proven-and-tested solutions to LG TV not connecting to WiFi issues—read thoroughly to deal with this issue in about half an hour!

Difficulty	Easy ●●○○○○
Duration	30 to 35 minutes
Number of fixes	13
Things You Need	LG TVScrewdriverPCUSB stickA smartphone or tabletA working internet connection

Why My LG TV Can’t Connet to WiFi

There can be many reasons why the internet connection is not pushing through to your LG TV. Understand that the wireless internet connection is a signal; in this regard, here are the most common ways your WiFi may be jeopardized: 

• Your internet is overworked. If too many devices are connected to your WiFi, chances are your LG TV can barely get its fair share of the internet. 

• Your TV may be too far for the wireless internet to connect. 

• The router/modem is acting up.

• There is an interference; if your house/or a roommate has another router, your internet signal could be compromised. 

• If you have not entered the right password for your LG device to connect, then WiFi can’t get through. 

• Wrong time zone issues in your LG TV can cause the device to act up.

• The internet signal is down; you may have to call your provider.

How to Fix LG TV Not Connecting to WiFi 

Fixing things may sound technical, but it’s really a walk in the park here. Just follow the steps below one after the other, and you should fix the issue with LG TVs not connecting to WiFi in no time. 

For best results, apply the solutions in the order they are presented. 

1. Power off and on your LG TV.

Difficulty	Very Easy ●○○○○
Number of Steps	6
Duration	25 seconds

The quickest and most simple thing you can do to troubleshoot an LG TV that’s not connecting to WiFi is to turn it off and on. This widely-used trick is an effective way to fix minor issues on different types of electronics.

The easiest way to power off your LG TV is by using the power button on the TV itself. You can find the power button at the bottom, on the side, or behind the TV, depending on the model of your LG TV.

Follow these steps to turn off and on your LG TV:

• Press/hold the power button on your LG TV until a menu appears.

• Press the power button repeatedly to cycle between the menu options.

• Highlight the Power Off option.

• Press/hold the power button to confirm the highlighted option.

• Wait for the LG TV to shut down completely.

• Press the power button to turn the TV back on.

While unplugging your smart TV may sound like the faster choice, it’s not recommended. If your device is on, it’s best to switch them off so it can do housekeeping and factor in possible software updates.

However, if the smart TV is not being used. Unplugging will not harm your device; on the other hand, it can reduce untimely wear and tear as your electronics won’t need to cool down when not in use. 

2. Power cycle your LG TV.

Difficulty	Very Easy ●○○○○
Number of Steps	4
Duration	1 minute

The next course of action should be to power cycle your TV. You should do this immediately if you find the first solution insufficient in fixing the WiFi issue of your LG TV.

Aside from simply turning the device off, power cycling involves unplugging the TV from its power source for a short period to eliminate any residual power and better facilitate the soft reset process.

Follow these steps to power cycle your LG TV.

• Turn off your LG TV via remote. 

• Unplug the device from the power outlet.

• Press/hold the power button on your LG TV for 30 seconds to drain any residual power.

• Wait for another 30 seconds to pass.

• Plug your LG TV back into the power outlet.

3. Factory reset your LG TV.

Factory resetting your LG TV will revert all its settings to their initial state when it was first removed from its box. This means that you must set up your LG TV from scratch and input all your preferred settings and WiFi connections again.

WARNING: The factory reset will wipe your account settings and installed apps. Proceed only if you’re okay with this, or move on to the next solution if not.

Follow these steps to factory reset your LG TV:

Difficulty	Easy ●●○○○
Number of Steps	5
Duration	10 minutes

• Press the gear button on your LG remote to open an options panel on your TV screen.

• Scroll down/click All Settings/Advanced Settings.

• Scroll down/click General.

• Scroll down/click Reset to Initial Settings.

• Click OK on the confirmation pop-up to start the factory reset.

In the case of a broken or lost remote, you can factory reset your LG TV using the LG companion app called ThinQ for Android and iOS smartphones. Following the example below, you can use this app as a temporary remote control.

Factory reset your LG TV without a remote:

Difficulty	Moderate ●●●○○
Number of Steps	17
Duration	12 minutes

• Open the Google Play Store or Apple App Store on your phone.

• Click the search bar.

• Type and search for “ThinQ.”

• Click Install.

• Click Open to launch the ThinQ app.

• Click Sign in with LG.

Note: If you don’t have an LG account, you can create one for free by following the on-screen instructions. 

• Fill out your sign-in details and click Sign in.

• Click Add a Device.

• Click Select Device and click Next.

• Click TV on the product list.

• Select/click your LG TV.

• Enter the pin code displayed on your LG TV and click Next.

• Click Skip to continue.

• Click Move to Home once the registration is over.

• Select TV to access the remote controls.

• Use the buttons to control your LG TV.

• Follow the previous instructions for factory resetting your LG TV.

Note: Your Android or iOS smartphone must be connected to the same WiFi network as your LG TV to link them. This method can only be used if you have already connected your ThinQ app to your LG TV before.

If you haven’t set up the ThinQ app before, you can use the buttons on the LG TV or plug in a keyboard on the USB port.

4. Manually change the location settings.

Difficulty	Easy ●●○○○
Number of Steps	16
Duration	2 minutes

Another solution to the LG TV not connecting to WiFi is to change the location settings manually. Apparently, leaving the LG Service Country set to automatic is a common cause for the WiFi connection to fail.

Follow these steps to change the location settings manually:

• Press the gear button on your LG remote to open an options panel on your TV screen.

• Scroll down/click All Settings/Advanced Settings.

• Scroll down/click General.

• Click Location.

• Click LG Services Country.

• Click Set Automatically to uncheck it.

• Select/click a different country.

• Click YES on the confirmation pop-up to restart your LG TV.

• Wait until your TV reboots.

• Press the gear button on your LG remote to open an options panel on your TV screen.

• Scroll down/click All Settings/Advanced Settings.

• Scroll down/click General.

• Click Location.

• Click LG Services Country.

• Select/click your country.

• Click YES on the confirmation pop-up to restart your LG TV.

5. Fix the WiFi cable if it says “WiFi is turned off.”

Difficulty	Easy ●●○○○
Number of Steps	4
Duration	5 minutes

Believe it or not, some LG TV models will suffer from the “WiFi is turned off” issue due to bent flex cables inside the back compartment. You may have the same problem if you’re unlucky, which is why your LG TV isn’t connecting to WiFi.

The solution is to open the back panel of your LG TV and straighten the flex cables connected to the WiFi module. If you’re not confident with your skills, you can ask a friend to help you.

Follow these steps to fix the flex cables:

• Put your LG TV on a flat surface with the screen facing down.

• Unscrew the back panel to remove it.

• Gently straighten all folded flex cable cables.

Note: Be careful when handling the flex cables. Pulling hard, tearing, or cutting them will damage your TV.

• Rescrew the back panel to cover the back compartment.

6. Remove interference when the connection is dropping.

Any interference will result in your LG TV’s WiFi connection dropping from time to time. As such, keeping away any wireless device that can mess with the signal reception is advisable.

You should also look out for USB devices plugged into the USB port(s) behind your LG TV.

A good solution is to place your router closer to your LG TV. That way, the signal becomes stronger to penetrate your device. 

Another is to prioritize your TV. Reduce the number of devices using the internet and let your LG TV hog the full extent of the network. 

7. Connect to your phone’s mobile hotspot.

If you want to determine whether LG TV not connecting to WiFi is due to a problem with your network or an issue with your TV, you can try connecting to another network, such as a mobile hotspot.

If you’re having trouble connecting to your mobile hotspot, your LG TV is problematic and needs further troubleshooting. If it can connect without a problem, it means your WiFi network is the root cause of the issue.

8. Disable the Quick Start feature.

Difficulty	Easy ●●○○○
Number of Steps	4
Duration	15 seconds

According to some user reports, LG TV not connecting to WiFi is a result of having the Quick Start feature turned on. Enabling Quick Start puts your TV on standby mode even while it’s turned off, which keeps your apps running in the background.

While this feature speeds up your TV’s boot-up process, the app crashes, and the network connection issues it causes make it not worth the trouble.

Follow these steps to disable Quick Start:

• Press the gear button on your LG remote to open an options panel on your TV screen.

• Scroll down/click All Settings/Advanced Settings.

• Scroll down/click General.

• Toggle the Quick Start switch off.

9. Check your WiFi if there’s no internet access.

It’s common for an internet connection to fail due to an error with your router. You can troubleshoot your network connection if you’ve identified it as the root cause of the issue with your LG TV not connecting to WiFi.

To test your internet, connect another device to your WiFi network and use it for quick web browsing. If the connection is terrible, unplug the router for a minute before you plug it back in.

Note: If your router has a reset button, you can use that, but unplugging is generally more effective.

Consult your ISP for further assistance if the connection problem persists. It’s also possible that the problem is caused by an error or malfunction on their end.

10. Update your LG TV’s software.

Difficulty	Easy ●●○○○
Number of Steps	14
Duration	10 minutes

LG TV not connecting to WiFi can be a software-related issue caused by a bug from using an outdated software version. Since you’re facing a network problem, you can only use the manual update to upgrade your TV’s software version.

For this solution, you will need a PC and a USB stick to download the update and install it on your LG TV

Follow these steps to update your LG TV:

• Press the gear button on your LG remote to open an options panel on your TV screen.

• Scroll down/click All Settings/Advanced Settings.

• Scroll down/click Network and remember the model of your LG TV.

• Go back and click General.

• Scroll down/click About This TV and take note of its software version.

• Open a web browser on your PC and visit your LG vendor’s website.

• Enter your LG TV model in the search field.

• Download the update.

• Extract the downloaded file into a USB stick.

• Rename the extracted folder into “LG_DTV.”

• Plug the USB stick into your LG TV and turn it on.

• Wait until the TV detects the update and click YES.

• Click CHECK NOW to view the update progress.

• Click YES to apply the update and restart your LG TV.

11. Double-check your WiFi password.

More often than not, you could be entering the wrong password, which is why your LG TV isn’t able to connect to the WiFi network. It’s important to take your time when typing your password to make sure you don’t miss a character.

Please note that passwords are also case-sensitive, which means that you have to be mindful of the uppercase and lowercase characters.

12. Adjust your LG TV’s time and date.

Difficulty	Very Easy ●○○○○
Number of Steps	6
Duration	40 seconds

While it may seem odd, setting the wrong time and date can prevent your LG TV from connecting to the internet. It’s because some web pages and online services rely on real-time information to authorize access to their resources.

This is a defensive mechanism against those who exploit trials or time-based demos to indefinitely use premium services for free.

Follow these steps to change the date and time on your LG TV:

• Press the gear button on your LG remote to open an options panel on your TV screen.

• Scroll down/click All Settings/Advanced Settings.

• Scroll down/click General.

• Click Time & Date.

• Toggle Set Automatically off.

• Set the date and time.

13. Change the DNS settings.

Difficulty	Very Easy ●○○○○
Number of Steps	6
Duration	40 seconds

DNS servers are useful for giving you faster load times to web pages depending on how close they are to your location. Usually, using the default DNS server provided by your ISP work for most cases.

In cases where you find your LG TV not connecting to WiFi, we recommend trying a different DNS server to see if it fixes the problem. Google’s DNS server is a commonly-used alternative when the default server is acting up.

Follow these steps to change the DNS server:

• Press the gear button on your LG remote to open an options panel on your TV screen.

• Scroll down/click Network.

• Press the right directional button and go to WiFi Connection.

• Scroll down/click Advanced WiFi Settings.

• Click EDIT.

• Set the DNS Server to 8.8.8.8 and click CONNECT.

Alternative Ways to Use Your LG TV Without Connecting to WiFi

You couldn’t be more wrong if you think your LG TV is useles without a WiFi connection. Don’t worry, we can assure you that your WiFi issue is not the end of the world.

Here are out-of-the-box ways to get over the hump. 

1. Use an ethernet cable to switch to a wired connection.

If your LG TV is having trouble connecting to your WiFi network over the air, there’s always the option to use an ethernet cable and establish a wired connection. Plus, a wired connection is faster and more stable.

2. Use a streaming device.

Using your LG TV as a monitor for streaming devices such as Firestick and Chromecast is another pleasant way to utilize it without connecting to a WiFi network. Note, some offer offline viewing.

3. Plug in a gaming console.

What good is a quality LG TV if you don’t use it as a monitor when playing on your favorite Playstation, Xbox, or Nintendo home console? If you own any of these gaming consoles, play your games and have a great time. 

How to Enable WiFi on LG TV

Difficulty	Easy ●●○○○
Number of Steps	5
Duration	25 seconds

Enabling the WiFi to connect to a network can be done quickly on the LG TV. You can follow the instructions below to connect to any available WiFi network.

Follow these steps to turn on WiFi on your LG TV:

• Press the gear button on your LG remote to open an options panel on your TV screen.

• Scroll down/click Network.

• Press the right directional button and go to WiFi Connection.

• Select/click on a WiFi network.

• Enter its password and click CONNECT.

FAQs About LG TV